Privacy Policy

Revision date: 21.08.2020

AMAL VANILEE LTD recognizes that privacy is important to you and wants you to be familiar with how we collect, use and disclose data.  

“Personal Data” are data that identify you as an individual or relate to an identifiable individual.

This Privacy Policy describes the privacy practices of AMAL VANILEE LTD and is compliant with the General Data Protection Regulation EU 2016/679 as well as with the National Data Protection legislation.

 WHO WE ARE

The following Privacy Policy apply for the use of our website and our e-shop www.vanilee.eu powered by:

AMAL VANILEE LTD

Registration no.: HE 407997

Vat UE: 10407997L

Lemesou 71

4th Floor, 401 office

Aglantzia 2121 Nicosia, Cyprus

e-mail: office@vanilee.eu

WHAT WE COLLECT AND STORE

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed,
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping,
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • Products you’ve added to the wishlist and to the cart: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns,
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the e-shop staff,
  • Comments or reviews, if you choose to leave them,
  • Data from submitted Contact From, if you choose to submit it,
  • Public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order,
  • Respond to your requests, including refunds and complaints,
  • Process payments and prevent fraud,
  • Set up your account for our store,
  • Comply with any legal obligations we have, such as calculating taxes,
  • Improve our store offerings,
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes for 6 years from the end of the year to which they relate. This includes your name, email address and billing and shipping addresses.

COOKIES

Our website uses small files known as cookies to enhance user experience and for functionality reasons.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for 1 month, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 month.

We may also use cookies including from third-party partners such as Google, Facebook, Instagram, for measurement services, better targeting advertisements, and for marketing purposes. These cookies allow us to display promotional material to you on other sites you visit across the internet. We may also share information about your behaviour on the website with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Our website makes use of Facebook API to receive public data for Facebook feed. You may request us to delete our Facebook data if it is accidentally cached in our website database with feed data. We enabled “show” option for Facebook feed, Facebook will load some JavaScript and embedded content which may track visitors. Facebook embeds are regulated under terms of Facebook Privacy Policy.

We embed Facebook Comments plugin to allow you to leave comment at our website using your Facebook account. This plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s Data Privacy Policy.

We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s Data Privacy Policy.

We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their Data Privacy Policy.

These all other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We use the AdWords and Remarketing Lists features of Google Analytics. We and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. This means that vendors including Google will display our website’s promotional material on other sites you visit across the internet.

You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitor more choice on how their data is collected by Google Analytics, Google has developed two resources – How Google Uses Information from Sites or Apps that Use Our Services and Google Analytics Opt-out Browser Add-on – to help provide website visitors more information and choice on how their data is collected when websites use Google services.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us. For example, both Administrators and e-shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent,
  • Customer information like your name, email address, and billing and shipping information,
  • Wishlist and cart details, such as products added, date of addition, name and privacy settings of your wishlists and carts.

Our team members have access to this information to help fulfill orders, process refunds and support you.

WHAT WE SHARE WITH OTHERS

We share information with third parties who help us provide our orders and store services to you. Those service providers and suppliers are bound by Data Processing Agreements/legal obligations, and they are obliged to safeguard confidentiality and data protection according to the data protection regulation.

Such service providers and suppliers may be:

– External legal consultants,

– Financial and business advisors,

– Cloud / hosting providers,

– External auditors and accountants,

– Marketing companies,

– Outsourcing companies.

PAYMENTS

We collect payment information about you during the checkout process on our store.

We accept payments through Viva Payment Services S.A. and PayPal. When processing payments, some of your data will be passed to Viva Payment Services S.A. and PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Viva Payment Services S.A Privacy Policy and the PayPal Privacy Policy for more details.

YOUR DATA PROTECTION RIGHTS

You have the following rights in terms of your personal data:

– The right to request access to your Personal Data, you can ask to receive a copy of your data and to check if they are lawfully processed,

– The right to have your Personal Data corrected or erased,

– The right to object to or restrict the processing of your Personal Data, for example where such information is not accurate or no longer serve the purpose they were collected,

– The right to data portability, i.e. to receive a copy of your data in electronic form or to have your Personal Data transferred from us to another party,

– The right to object automated decision-making or profiling based on your Personal Data,

– The right to withdraw your consent, any withdrawal of consent shall not affect the lawfulness of processing based on consent before it was withdrawn by you.

YOUR RIGHT TO LODGE A COMPLAINT

You have the right to lodge a complaint with a supervisory authority If you have exercised any or all of your data protection rights and still feel that your concerns about how we use your personal data have not been adequately addressed by us. The competent authority is the Information Commissioners Office of Cyprus: (http://www.dataprotection.gov.cy).

Please note that your relationship with Google, Facebook, Instagram or any other third-party website is governed solely by your agreement with such third-party website.

HOW WE USE YOUR PERSONAL DATA FOR MARKETING ACTIVITIES

We may process your personal data to tell you about products, services and offers that may be of interest to you or your business. The personal data that we process for this purpose consists of information you provide to us and data we collect when you use our products.

We can only use your personal data to promote our products and services to you if we have your consent to do so or if we consider that it is in our legitimate interest to do so.

You have the right to object at any time to the processing of your personal data for marketing purposes, which includes profiling.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy and related business practices at any time. We will notify you appropriately when we make changes to this Privacy Policy and we will amend the revision date.

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